Services — Maintenance & Support

Your site, always fast and protected.

Updates, backups, monitoring and priority support for a fixed, clear fee: the site stays young, secure and healthy. Even if we didn’t build it.

A site without maintenance ages badly. And sooner or later it gets sick.

Outdated plugins, vulnerabilities, missing backups: most of the compromised sites we clean up hadn’t been updated in months. Prevention costs far less than cure.

01 — The plans

What maintenance includes.

Regular, tested updates of CMS, themes and plugins, automatic backups kept off-server, uptime monitoring, security scans and performance checks: all for a fixed annual fee, with no surprises.

At regular intervals you get a concise report: what we’ve updated, checked and fixed.

Maintenance is like a car service: it costs little and can be done calmly, but skipping it means breaking down at the worst possible moment. An updated site is faster, safer and less exposed to attacks; a neglected one accumulates silent vulnerabilities that one day become a hacked, offline or blacklisted site — with damage that costs far more than an annual fee.

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02 — Support

A direct channel, fast replies.

Got a problem, a change to make, a question? Write and we reply the same day: priority work, small content and page changes included in the plan, and honest advice on what’s worth improving.

We also take on sites built by others, after a free initial check-up.

The difference is having a contact who knows your site and actually replies, same day, instead of a support form that vanishes into the void. Small content changes, text and image updates, advice on what's worth improving: all included in the plan, so the site stays alive and up to date without you having to think about it every time.

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I pacchetti

Three plans, a site always in good health.

For showcase sites

Care Basic

from €19 / month
  • Tested monthly updates
  • Weekly off-server backups
  • Monitoraggio uptime e SSL
  • Monthly security scan
  • Email support
  • Quarterly report
Request the free check-up
Most popular — corporate & multilingual

Care Business

from €39 / month
  • Tested weekly updates
  • Daily off-server backups
  • Weekly security scans
  • 1 hour of changes per month included
  • Priority support
  • Monthly report
Request the free check-up
For online stores

Care E-commerce

from €79 / month
  • Daily off-server backups
  • Updates tested in staging
  • Checkout and payment monitoring
  • 2 hours of changes per month included
  • Supporto in giornata
  • Monthly report
Request the free check-up

Indicative prices with annual billing: the exact quote comes after the free site check-up.

The benefits
01

Prevention costs less

Restoring a compromised site costs more than years of maintenance. Not to mention the clients lost in the meantime.

02

Same-day response

No tickets left to age: a direct channel and fast response times, always.

03

Transparent reporting

You always know what’s been done on your site: updates, checks and work, in black and white.

How we start

What happens after you contact us.

Getting in touch doesn't commit you to anything. Here's the path, step by step, from the first check-up to ongoing monitoring of your site.

01

Free check-up

We review the state of your site: updates, backups, security and performance. Even if we didn't build it.

02

Clear quote

We propose the right plan with a fixed annual fee: you know exactly what's included, no surprises.

03

Onboarding

We secure the site, fix what's urgent and set up automatic off-server backups.

04

Updates & backups

CMS, themes and plugins updated and tested regularly, with safe, restorable backups.

05

Ongoing monitoring

Uptime, security and performance under control: we step in before a problem becomes damage.

06

Priority support

A single point of contact replies same day: small edits included and honest advice on what to improve.

Frequently asked questions
How much does maintenance cost?

The fee is annual, fixed and sized to the site: a showcase costs less than an e-commerce with dozens of plugins. After a free check-up you get a clear quote, with no surprises.

Do you maintain sites built by others?

Yes: we start with a free check-up to assess the state of the site, then we take it on.

What happens if the site breaks or is attacked?

We act as a priority: the plans include restoring from backups and, in case of compromise, cleanup follows our security protocol.

Which platforms do you work on?

WordPress and WooCommerce are our daily bread, but we look after any platform: Joomla, PrestaShop, Shopify, sites in PHP, React or custom-built.

Am I tied in for a long time?

No: the plan renews year by year and you can cancel freely. We stay because we do good work, not because of a contract.

What’s the difference from hosting?

Hosting is the site’s home; maintenance is who looks after it: updates, security, backups and support. You need both, and we can manage them together.

How often do you update the site?

At regular, tested intervals: CMS, themes and plugins are updated and checked, so the site stays secure and fast with no surprises.

Do I get a report of what you did?

Yes: at regular intervals we send a concise report with updates, checks and work carried out, in plain language.

Are small content edits included?

In the main plans yes: small edits to text and pages are part of the fee. For larger work we agree a clear quote first.

How quickly do you respond to a problem?

Same day: maintenance includes a direct, priority channel, with no call-centre queues. For emergencies we step in immediately.

Learn more

Related services

Free analysis

When did you last check your website?

Expired certificates, security to update, speed that has dropped over time: problems you don't see until they cause damage. Check for free in seconds.

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